Privacy statement

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998.

This statement explains how we use the information we collect about you in certain areas of our website, and tells you about the choices you can make about the way your information is collected and used.

Our organisation

Health Rights Information Scotland is a joint initiative of the Scottish Consumer Council and the Scottish Government Health Directorates. The Health Rights Information Scotland website is managed by Minervation Ltd, a company who specialise in designing and maintaining websites. To find out more about Minervation, you can visit their website at www.minervation.com.

The information we collect

This statement applies to all information collected or submitted on the Health Rights Information Scotland website. In order to provide email alert services, consult on our work and to allow us to answer any feedback submitted to the site, the Health Rights Information Scotland website occasionally collects personal data. This is done in three ways:

Electronic newsletter

The Health Rights Information Scotland website has an optional electronic newsletter service which aims to keep people informed about our work. If you register for this service, your email address will be held on the system for the purpose of providing this service. When you register for the electronic newsletter, you will be sent an email to confirm that you have signed up for this service.

You will also receive one additional email from a member of the Health Rights Information Scotland team to ask if you would like to become a member of our network. In addition to the electronic newsletter, our network members are provided with occasional updates on our work via email, and members may be consulted on various elements of our work if they agree to this.  

If you wish to unsubscribe from the electronic newsletter service, contact us by emailing hris@scotconsumer.org.uk, or by phoning 0141 226 5261.

Online feedback form

The Health Rights Information Scotland website offers an electronic feedback form, in which you can submit any comments you may have about our site, or our information. The name and email address you provide on the online feedback form will be used solely for the purpose of responding to your comment or enquiry.

Language request form

The Health Rights Information Scotland website also provides NHS staff with the opportunity to submit details of any requests they receive for our information (written or spoken) in a language that we don’t routinely provide. If you are a member of NHS staff, and you receive a request like this, you can send us the details through our online language request form. This form is available from the ‘About us’ section of our website. The details you provide on this form will only be used to deal with your request.

In all cases, the information we collect about you will not be passed on to third parties.

Our use of cookies

At present, the Health Rights Information Scotland website uses a package called ‘Google Analytics’ to help us find out how visitors use the site, and which parts of the site they are most interested in. We feel that this information will allow us to improve and further develop our website.

The Google Analytics package uses ‘cookies’. A cookie is a file that stores information given by a website (for example, the Health Rights Information Scotland website) to a web browser (for example, Microsoft Internet Explorer, Mozilla Firefox, or Safari). This means that your browser will remember certain pieces of information about your visit to our site. The cookies used by the Google Analytics package can monitor which pages of the Health Rights Information Scotland site you visited, whether you have followed a link from another site to get to the Health Rights Information Scotland site, or the length of time you stay on the site.

The Health Rights Information Scotland website also uses ASP.Net Session cookies. These cookies store information about your preferences when visiting a website, for example your login information or language preferences.

The information we gather through the use of cookies is collected in an anonymous form and cannot be used to identify you.  However, you can choose whether or not your browser accepts these cookies in the first place by changing your browser settings.

Links to other sites

This privacy statement covers the Health Rights Information Scotland website at www.hris.org.uk. Any links to other sites from the Health Rights Information Scotland website are not covered by this statement.

How to contact us

Should you have any questions or concerns about this privacy statement, please call us on 0141 226 5261, or send an email to hris@consumerfocus.org.uk

Page last edited: 07 June 2011