The Charter of Patient Rights and Responsibilities

The Charter summary leaflet

Access: your rights when using NHS health services in Scotland

Hospital waiting times: how quickly you should receive hospital care

Communication and participation: the right to be informed, and involved in decisions, about health care and services

Confidentiality: the right for your personal health information to be kept secure and confidential

Respect: the right to be treated with dignity and respect

Safety: the right to safe and effective care Feedback and complaints: how to have a say about your care and have any concerns dealt with

Feedback and complaints: how to have a say about your care and have any concerns dealt with

Confidentiality - it's your right: how the NHS protects your personal health information

How to see your health records

Giving feedback or making a complaint about the NHS

Consent - it's your decision: how you should be involved in decisions about your health care and treatment