Links to national support organisations


Citizens Advice Scotland (CAS)
This website gives information about the Citizens Advice Bureau (CAB) service in Scotland. CABs are independent, local charities that provide advice and information to people in need in over 200 locations.

CAS Adviceguide
The online Citizens Advice Bureau service that provides independent advice on your rights.

NHS 24
Confidential telephone health advice and information service for people in Scotland.

Scottish Public Services Ombudsman (SPSO)
The SPSO provides a 'one-stop-shop' for individuals making complaints about organisations providing public services in Scotland.

Children and young people

Caledonia Youth
Provides free and confidential sexual health advice to young people in Scotland.

ChildLine is the free helpline for children and young people in the UK.

Scottish Child Law Centre (SCLC)
The SCLC is an independent charitable organisation which promotes knowledge and use of Scots law and children's rights for the benefit of children and young people in Scotland.

Scotland's Commissioner for Children and Young People (SCCYP)
SCCYP promotes and safeguards the rights of children and young people living in Scotland. This site is for anyone who wants to learn about policy and research, read the latest news and interact about issues concerning children and young people.

Young Scot
Young Scot offers incentives, information and opportunities to people aged 12 to 26 to help them make informed choices, play a part in their community, and make the most of their free time and learning.


Capability Scotland
Capability Scotland works with disabled people of all ages and their families and carers throughout Scotland

Contact a Family
Contact a Family is a national registered charity for families with disabled children.

Equality and Human Rights Commission
Established on 1 October 2007, the Equality and Human Rights Commission is a non-departmental public body. It builds on the work of the commissions it replaces (the Equal Opportunities Commission,  the Commission for Racial Equality, and the Disability Rights Commission) and takes on responsibility for the other aspects of equality: age, sexual orientation and religion or belief, as well as human rights.

ENABLE Scotland
ENABLE Scotland campaigns for a better life for children and adults with learning disabilities and supports them and their families to participate, work and live in their local communities.

Family Advice and Information Resource (FAIR)
FAIR is an information and advice service for people with learning disabilities in Edinburgh.

Royal National Institute for the Blind (RNIB)
RNIB offers information, support and advice to people with sight problems.

Royal National Institute for the Deaf (RNID)
RNID offer a range of services for deaf and hard of hearing people and provide information and support on all aspects of deafness, hearing loss and tinnitus.

UPDATE is Scotland's national disability information service. They provide a comprehensive package of disability information, resources and other supporting services to enable any type of organisation to provide reliable, relevant and up-to-date disability information.


Crossroads Caring Scotland
Crossroads Caring Scotland is the national charity dedicated to the provision of short breaks for carers within their own homes.

Care Information Scotland
Care Information Scotland is a telephone and website service providing information about care services for older people living in Scotland.

Carers Scotland
Carers Scotland is the Scottish national office of Carers UK and campaigns for a better understanding of the issues affecting and services needed for carers. This site includes information for carers on many issues including financial and practical advice.

The Princess Royal Trust for Carers
Funded in 1991, the Princess Royal Trust for Carers provides quality information, advice and support services to carers throughout the UK. Information for young carers is available from YCnet.

Mental health and adults with incapacity

Alzheimer Scotland
Alzheimer Scotland provide a 24-hour freephone helpline, and local services all over Scotland for people with dementia and their carers.

ENABLE Scotland
ENABLE Scotland campaigns for a better life for children and adults with learning disabilities and supports them and their families to participate, work and live in their local communities.

Mental Welfare Commission for Scotland
The Mental Welfare Commission for Scotland is an independent organisation working to safeguard the rights and welfare of everyone with a mental illness, learning disability or other mental disorder.

Office of the Public Guardian
The Office of the Public Guardian has a general function to supervise those individuals who have been appointed to manage the financial or property affairs of an adult who lacks the capacity to do so for themselves.

Scottish Association for Mental Health (SAMH)
SAMH works to support people who experience mental health problems, homelessness, addictions and other forms of social exclusion in Scotland.

Refugees and asylum seekers

Scottish Refugee Council
Scottish Refugee Council is an independent charity dedicated to providing advice, information and assistance to asylum seekers and refugees living in Scotland.


Anthony Nolan Trust
The Anthony Nolan Trust provides lifesaving donors for patients in need of a bone marrow transplant.

Epilepsy Scotland
Epilepsy Scotland provides invaluable services to people with epilepsy, friends and family and care professionals.

Quarriers is a Scottish based charity providing practical support and care for children, adults and families at any stage of their lives.

Scottish Independent Advocacy Alliance (SIAA)
The SIAA promotes, supports, and defends the principles and practice of independent advocacy across Scotland.

Scottish National Blood Transfusion Service (SNBTS)
SNBTS aims to meet the needs of patients whose care may require the use of blood or tissue products or alternatives to these, to save and improve patients' lives in Scotland.

UK Transplant
UK Transplant has a UK-wide remit, to ensure that donated organs are matched and allocated in a fair and unbiased way. They don’t have a direct relationship with patients and do not provide “hands on” care but they do provide support to transplantation services across the UK.

Page last edited: 06 June 2013