- Patient information
- Information about health rights
- Information for young people
- Information for carers
- Information about health services
- Other languages and formats
- Local NHS contact details
Making a complaint about the NHS
You can get this information as a printed leaflet from:
- GP surgeries, dental surgeries, hospitals and other places where you receive NHS care
- your local NHS Board
- the NHS Helpline on 0800 22 44 88 (textphone 18001 0800 22 44 88)
- your local citizens advice bureau
You can download a copy as a PDF, or browse specific sections of the leaflet using the links in the left hand menu bar.
Tell us what you think
We always welcome feedback from people who use our information. If you have any comments about this information, please tell us.
Production information
We have tried our best to make sure the information in this leaflet is correct. However, the information is for guidance only so you should not rely on it as a full statement of the law. If you are thinking about taking legal action, you should contact a solicitor, a citizens advice bureau or other advice agency.
Produced by Health Rights Information Scotland, a project of Consumer Focus Scotland, for the Scottish Government Health Directorates.
Version 3
Produced in June 2009
Revision date June 2011
Page last edited: 30 July 2010