How can I find out more?

For more information, contact:

• your local NHS board and ask to speak to someone about complaints (if you want to make a complaint find out who to complain to in your local area)
• the NHS inform Helpline on 0800 22 44 88 (textphone 18001 0800 22 44 88), or
  
• the Patient Advice & Support Service at your local citizens advice bureau. PASS is independent and provides free, confidential information, advice and support to anyone who uses the NHS in Scotland.
  

Scottish Ambulance Service

To complain about the ambulance service, contact:

Feedback and Complaints Officer
Scottish Ambulance Service
National Headquarters
Gyle Square
1 South Gyle Crescent
Edinburgh
EH12 9EB
Phone 0131 314 0000

NHS 24

To complain about NHS 24, contact:

Feedback and Complaints Officer
Patient Customer Relations Department
NHS 24
Caledonia House
Fifty Pitches Road
Cardonald Park
Glasgow
G51 4ED
Phone 0141 337 4501

Golden Jubilee National Hospital

To complain about the Golden Jubilee National Hospital, contact:

Feedback and Complaints Officer (Risk Manager)
NHS National Waiting Times Centre Board
Golden Jubilee National Hospital
Agamemnon Street
Clydebank
G81 4DY
Phone 0141 951 5177

State Hospital

To complain about the State Hospital, contact:

Feedback and Complaints Officer
The State Hospital
Carstairs
Lanark
ML11 8RP
Phone 01555 842 200

Page last edited: 11 April 2013