Keeping your information private

We want to hear your opinions and we will treat what you tell us with respect.

Will you tell anyone else what I say?

We may need to discuss what you tell us with other health workers. We may need to look at your health records to deal with your complaint. If you don’t want us to speak to anyone else or look at your health records, let us know.

The leaflet Confidentiality – your rights lets you know how the health service keeps information about you private.

What about my parents?

You might want to discuss your feedback or a complaint with your parent, guardian or another adult you trust before you contact us. It’s up to you.

Unless you agree, we won’t tell your parent or guardian anything you tell us.

Your parent or guardian is allowed to give us comments or make a complaint if they are unhappy with the way you have been treated. They can do this without your agreement if decisions about your health have been too difficult for you to make yourself. Even if this happens, you still have the right to have your opinions heard. 

Page last edited: 29 April 2010