Audio information in English

Click the titles below to listen to the audio versions of these leaflets or factsheets.

All recordings are in MP3 format.

• The Charter of Patient Rights and Responsibilities
• The Charter of Patient Rights and Responsibilities - Information for you (leaflet)
• Access: your rights when using NHS health services in Scotland
• Communication and participation: the right to be informed, and involved in decisions, about health care and services
• Confidentiality: the right for your personal health information to be kept secure and confidential
• Feedback and complaints: how to have a say about your care and have any concerns dealt with
• Hospital waiting times: how quickly you should receive hospital care
• Respect: the right to be treated with dignity and respect
• Safety: the right to safe and effective care
• Giving feedback or making a complaint about the NHS (now replaced and superseded by Feedback and complaints: how to have a say about your care and have any concerns dealt with)
• Confidentiality -  it's your right (now replaced and superseded by Confidentiality: the right for your personal health information to be kept secure and confidential)
• Consent - it's your decision
• How to see your health records
• Health care for people coming to Scotland to work
• Health care for people coming to Scotland to study
• Health care for asylum seekers and refugees in Scotland
• Health care for former UK residents now working abroad
• Health care for UK passport holders living abroad
• Health care for UK pensioners visiting Scotland
• Health care in Scotland for holidaymakers from overseas
  
• It's okay to ask!
• eHealth - using computers to improve your healthcare
• When someone has died - information for you
  

Page last edited: 19 April 2013