audio icon

image of complaints leaflet coverMaking a complaint about the NHS

audio version

This is an audio version of our leaflet called Making a complaint about the NHS. It tells you about how you can complain using the NHS complaints procedure.

To listen to the tracks, click on the links below.  The audio clips are presented in MP3 format. All files are between 0.5 and 4 MB in size.

You can:

or listen to each section separately:

About this information 

Introduction

  1. Making a complaint
  2. How to complain
  3. Who can help me with my complaint?
  4. What if I'm not happy with the way the NHS has handled my complaint?
  5. How to find out more
  6. Information about health rights
  7. Your comments please

    (To read the text of the leaflet, you can download a PDF version by clicking on the photo of the leaflets above).

    Page last edited: 25 September 2009