- Patient information
- Information about health rights
- Information for young people
- Information for carers
- Information about health services
- Other languages and formats
- British Sign Language
- Easy to read
- Making a complaint about the NHS
- Keeping your health information private
- Your health records
- The Charter of Patient Rights and Responsibilities
- The Charter of Patient Rights and Responsibilities - Information for you
- Access: your rights when using NHS health services in Scotland
- Communication and participation: the right to be informed, and involved
- Feedback and complaints: how to have a say about your care
- Confidentiality: how the NHS protects your personal health information
- Respect: the right to be treated with dignity and respect
- Safety: the right to safe and effective care
- Hospital waiting times: how quickly you should receive hospital care
- Large print
- Local NHS contact details
Your health records
You can get this leaflet as a PDF file by clicking the icon at the top right.
Health records are information about your health and any care or treatment you have had. They will include things like test results, x-rays or letters your doctor has written about you.
This information may be kept at your doctor's surgery or may be kept at a hospital. It may be on computer or it may be on paper.
If you want to see your records you can just ask the doctor or nurse who is treating you. But they do not have to show you then and there.
If they will not show you, then you will have to write a letter. Get an advocate or advice service to help you with this.
There are some things you will not be able to see. These will be things that it would be bad for you to see.
Other people can also ask to see your records. People like your family or carers or social workers, if you agree. If you have a welfare guardian they may have the right to see your records.
If you don’t want other people to see something in your records, tell the doctor or nurse treating you.
Your Emergency Care Summary
Your doctor keeps important information about your health. This information might be needed in an emergency. Other doctors or nurses will ask you before they look at it, if you are well enough to answer.
Ask your doctor if you want to know more about this.
You can ask to see your records. You can get a copy if you want one. You do not need to give a reason for wanting to see your health records.
When you look at your records it's likely someone will be with you while you see them. They should explain any jargon or words that you don't understand.
Sometimes it is free to see your records. Sometimes you will have to pay to see your records. It can cost up to £10. If you want a copy of any part of them, it can cost up to £50.
If you think information in your records is wrong, get an advocate or advice service to help you.
If you are not happy about anything connected with your application to see your health records, get an advocate or advice service to help you.
To find out more about anything in this leaflet you can contact your local NHS Board.
To find out more about your rights you can contact:
- ENABLE Scotland
146 Argyle Street
Phone: 0300 0200 101
- People First (Scotland)
77-79 Easter Road
Phone: 0131 478 7707
Fax: 0131 478 7474
Your comments please!
We want to know what you think about this leaflet.
Please give us your comments:
- by post to NHS inform, NHS 24, Golden Jubilee National Hospital, Beardmore Street, Clydebank G81 4HX
- by emailing us at firstname.lastname@example.org or by completing the feedback form in the contact us section of the NHS inform website.
- by phoning us on 0800 22 44 88
We have tried our best to make sure this leaflet is correct but the
law is much more complicated than this. If you plan to take legal
action, you should get an advocate, advice service or solicitor to help
can get all of this information in a printed leaflet from your local
NHS Board. If you need help to get this contact the NHS inform Helpline (textphone 18001 0800 22 44 88).
Produced by NHS inform.
Produced February 2012
Revision date February 2015
Page last edited: 29 April 2012